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Authors: Christine Miller, PharmD; Zak Stratton, PharmD, CSP, IgCP; Lisa Siefert, RPh, FASHP, ASQ-CMQ/OE; Derrek Blake, RN, BSN, IgCN – Soleo Health
In early 2025, four immunoglobulin (Ig) products across eight different lot numbers were voluntarily withdrawn due to increased reports of hypersensitivity-type reactions. Adverse event (AE) reporting plays a critical role in identifying widespread safety signals, yet reporting systems and practices can vary widely across healthcare settings. This study aims to evaluate the AE reporting experience of a national specialty pharmacy related to these Ig product withdrawals.
A multidisciplinary team conducted a retrospective review of internal AE reports and escalations to the corporate clinical department from 01/01/2025-03/31/2025. AE documentation was assessed for:
Definitions
AE: Adverse event
Grade 1 AE: Minor; asymptomatic/mild symptoms; no intervention
Grade 2 AE: Moderate; intervention required
Grade 3 AE: Severe; urgent intervention; emergency department, urgent care, or hospitalization
This analysis advocates the reinforcement and ongoing review of pharmacovigilance practices through clear AE response protocols, defined roles, escalation pathways, and criteria for MedWatch submission versus direct manufacturer notification.
Specialized Ig programs with dedicated clinical staff and tailored patient assessments enabled early detection of safety signals and trend analysis. Reactions identified in long-term patients that had previously been stable on Ig therapy led to heightened awareness throughout the organization, and AE documentation and escalation procedures were readdressed with the clinical staff.
For patients reporting reactions, concurrent medications, rate of administration, pre-medications, if any, and overall patient clinical history were reviewed. Collaboration among local clinicians, nurses performing Ig administration, pharmacist engagement in review of AEs, and organizational review of pharmacovigilance data aided early identification of AE trends by product type and lot number.
Annual training and procedure reviews are recommended to reinforce compliance and responsiveness. Priority activities included coordinating patient outreach, prescriber communication, and, where applicable, replacement of affected products.
The withdrawals’ timing at the beginning of the calendar year coincided with benefit reverification periods and may have contributed to underreporting, emphasizing the need for streamlined reporting processes during high-demand periods.
Clarifying expectations for voluntary MedWatch submissions is also essential, as these may require documentation beyond internal systems.
This experience illustrates the value of a proactive, well-defined pharmacovigilance infrastructure. Among 64 AEs reported within three months, 26 AEs were linked to withdrawn Ig lots. All were reported directly to the manufacturer, with the majority (77%) documented and reported prior to official withdrawal notifications.
Establishing robust AE monitoring systems, clarifying reporting responsibilities, escalating communication of Grade 3 AEs, and fostering collaborative relationships with manufacturers are pivotal to enhancing patient safety and organizational readiness for future product withdrawals.
Authors of this presentation disclose the following concerning possible financial or personal relationships with commercial entities that may have a direct or indirect interest in the subject matter of this presentation: Nothing to disclose.
Originally presented at IgNS 2025 National Conference
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