Company
We Serve
Conditions Treated
Soleo Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Soleo Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Soleo Health provides free aids and services to people with disabilities to communicate effectively with us, such as:
Soleo Health provides free language services to people whose primary language is not English, such as:
Your Soleo Health pharmacist or nurse should help you receive these services when reviewing the Soleo Health Welcome Packet. It is important that you are able to understand what is included in the Welcome Packet and what your pharmacist and nurse are saying. If you need these services, contact your local Soleo Health branch or call 844.575.1515.
You can file a grievance in person or by mail, fax, or email: If you believe that Soleo Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Soleo’s Compliance Officer, 2801 Network Boulevard, Ste 505, Frisco, TX 75034, phone: 833.234.1010, fax: 603.718.3824, ComplianceOfficer@SoleoHealth.com. You can file a grievance in person or by mail, fax, or email.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services: Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
Phone: 1.800.368.1019
TDD: 1.800.537.7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
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